Returns & Refunds Policy

At InkVanta, we are dedicated to providing high-quality printing solutions that deliver vibrant, reliable results. We believe in the effectiveness of our products and recommend using them for a minimum of 14 days before considering a return. If you are not satisfied with your purchase after 14 days and within our 30-day money-back guarantee, please contact us at hello@inkvanta.com.

Cancellation Policy

  • Any changes or cancellations to an order must be made within 24 hours of placing the order. After this period, we may not be able to accommodate your request as the order may have already entered the processing phase.

  • If you cancel within 24 hours, we will process your refund within 7 business days.

30-Day Money-Back Guarantee

  • We encourage you to try our products for at least 14 days to fully experience the benefits of InkVanta.

  • If you are still unsatisfied, you may return the items within 30 days of your purchase date.

  • Please note that shipping fees (if applicable) are non-refundable.

How to Initiate a Return:

  1. Contact our support team via the Contact Us page or email us at hello@inkvanta.com.

  2. Provide your Order Number or the Name and Email Address used to place the order for faster processing.

Damaged Items

  • We ensure all products are securely packaged to prevent damage during shipping.

  • An item is considered damaged if it has a defect or is physically broken. Packaging damage (like dented boxes) with an intact product is not considered damage.

  • If your item arrives damaged, contact us within 72 hours of delivery by emailing hello@inkvanta.com with a clear photo of the damage.

  • We will assess the situation and, if eligible, offer a replacement at no cost.

  • Please note: We do not refund, replace, or accept returns for damage caused by normal use, wear and tear, or misuse.

For any questions or concerns, reach out to us at hello@inkvanta.com. We are here to help!

Shipping and Delivery

While we strive to deliver your order in a timely manner, we cannot be held responsible for any shipping or delivery delays that are outside of our control, including those caused by the courier, customs, or other factors and issues that may occur during shipping. If you experience any problems with your delivery, please contact the courier directly for assistance. We are not responsible for any lost, stolen, or delayed packages.

Incorrect Shipping Address

It is the customer's duty to ensure the correct shipping address is used at checkout. If it is incorrect and we are not notified of this within 24 hours of placing your order, you will not be entitled to a resend or a refund.

Please note that we reserve the right to modify this Return & Refund Policy at any time, and it is the responsibility of the customer to review the most recent version of the Return & Refund Policy before purchasing and using our products. By purchasing and continuing to use InkVanta products, customers are indicating their acceptance of this Return & Refund Policy.